Sure do! We don’t offer physical gift cards but if you want to offer a rebate to a loved one, it's right here!

Yes! All toys are 100% water resistant and can easily be used in the shower or while taking a
warm bath.

Some vibrators are not recommended to be completely submersed for an extended period; we suggest you read closely the product's manual before.

It is. Your purchase will show up on your statement as being processed by “PC”, which could be anything you’d want it to be.

All orders are automatically processed, labeled, and disposed to our shipping dept. Once you checked out, we can’t modify or cancel your order and/or selected shipping method.

We can’t guarantee anything but try and contact us as soon as possible and we will attempt to rectify this for you if possible.

Just head up to your contact information in your account and you can modify your mailing list
preferences.

Don’t panic Monique. The first step is to verify your spam inbox and, if using Gmail, check the different tabs (i.e., promotions, social medias).

If you received nothing, just get in touch and our support team will gladly help you out.

Officially, we launched on September 3rd, 2023.

Just head to the ambassadors' page for more info.

All Peach and Cream® sex toys, including vibrators and butt plugs, are crafted from 100% medical-grade silicone, ensuring they are BPA-free and meet RoHS and FDA-grade standards. Our lubricant is formulated with natural, high-quality ingredients, while our entire Apothecary line is created using organic ingredients for a premium, body-conscious experience.

Our toys are made of high-quality silicone which is more environmentally friendly and
durable than plastic.

We started working with international manufacturers but are looking to develop our brand with local Canadian manufacturers to reduce our carbon footprint.

Our packaging is made of recycled material and we recommend you to keep the cycle going. Keep it as storage for your devices or just recycle it again. 🌿

Hit us up via our get in touch page or on any social media! We are on Instagram, Facebook, and Twitter.

You still can email us at info@peachandcream.com. It will be a pleasure to guide you.

Our products are available via our website, Etsy, and through our partners, you can find on the retailers page.

Absolutely, just head up to the warranty section!

We recommend using Honey, our water-based lubricant for optimal usage and preservation (silicone-based lubricant can alter silicon).

We recommend cleaning with soft, unperfumed soap and water before and after every use. This goes for anal plugs, dildos, and vibrators.

Our cleaner will make your life easier and is available right here. Plus, it conditions your toys with added jojoba oil.

Most of our sex toys can be used by men, women, and couples.

Vibrations, air pulses, anal toys, lube... anyone can benefit from adding those to their sexuality. By yourself or with your partner, notwithstanding your gender, you should definitely give it a try.

Absolutely. We use regular, plain brown, and eco-friendly cardboard packaging. Labeling doesn’t describe the content of the box either. Shipping and billing are completely discreet.

All the magic is hidden inside the box!

As previously said, we use eco-friendly cardboard packaging for delivery.

Our product packaging, on the other side, is also made of recycled and eco-friendly materials. We recommend you keep the loop going and recycle all the packaging or to just use it for storage! 🌿

We ship in over 161 countries so if you're having any issues, contact us. 🌎

Any orders shipped outside of Canada might have additional costs in duties.

Any duties or taxes are at the discretion of the receiving country’s policies, such extra fees are not Peach and Cream® responsibility and won't be refunded.

- If you have received a damaged item, please contact us at orders@peachandcream.com
within 7 days of purchase with a picture/video explaining the damages;

- Your refund will be issued upon reception of the product on our side;

- If you bought our product in-store or as a gift and are eligible for a return, email us at
orders@peachandcream.com and we will gladly provide instructions.

Nota bene: For hygiene purposes, we do not accept exchanges and/or returns of opened or used products.

As soon as your order is confirmed, it is being taken care of by our fulfillment team. It is
automatically labeled and shipped within 24-48 hours, depending on which day your order has been fulfilled.

Most orders are delivered by UPS and a confirmation email will be sent along with your tracking number.

As soon as your order has been placed, you should receive an email when it is fulfilled and shipped, including your tracking number. If you haven't received anything and are worried about it, contact us.

If you just placed your order and made a mistake, contact us as soon as possible so we make the appropriate changes to your order.

We are located in Montreal, Canada.

At checkout, you decide yourself if you want regular or express shipping.

As soon as your order has been fulfilled, you should receive an email including your tracking number. All orders are shipped via UPS or Canada Post.

We offer Klarna, which allows you to pay in 4 interest-free payments, at checkout.

We do not offer such shipping option for the moment.

Our website pricing is based in CAD but will be adjusted depending on your area and its currency.

Your delivery should be set aside either by Canada Post or UPS and be kept until you come and get it yourself.

We are not responsible for stolen packages.

We’re happy to offer price adjustments for orders placed within 7 days of a price change. If you notice a price drop on an item you purchased, simply contact us within this 7-day window to claim the difference.

Unfortunately, we cannot offer adjustments for orders placed more than 7 days before the price change.